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Resident engagement and community involvement
This section contains a range of useful information, briefings, case studies and legislation updates about all aspects of resident/tenant involvement.
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Managing ASB: focusing on active communities
16 June 2011
Proposals to introduce a Community Right to Buy - assets of community value
9 February 2011
Proposals to introduce a Community Right to Challenge
9 February 2011
Hard to reach groups
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Hard to reach groups 5
8 June 2010
BME communities 2
23 February 2010
Hard to reach groups 3
5 May 2009
Engagement with young and old
11 March 2009
BME communities 1
19 January 2009
Hard to reach groups 2
15 October 2008
Hard to reach groups 1
18 August 2008
Hard to reach groups
13 March 2008
Resident engagement
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Community organisations controlling assets: a better understanding
6 July 2011
Residential tenant training: empowerment capacity building prospectus
21 June 2011
Resident involvement 27
2 July 2010
Excellent service - Sheffield Homes
2 July 2010
Diversity 6
2 July 2010
Diversity 5
2 July 2010
Customer focus 11
2 July 2010
Customer focus 10
2 July 2010
Customer focus 9
2 July 2010
TSA - going local
28 June 2010
TSA - making voices count
28 June 2010
Local offers toolkit
28 June 2010
Resident involvement 26
8 June 2010
Resident involvement 25
8 June 2010
Customer focus 8
8 June 2010
The role of culture and sport in supporting adult social care to deliver better outcomes
18 May 2010
Telling the story of Hartfields - a new retirement village for the 21st century
18 May 2010
TSA to review tenant satisfaction data? 16-04-10
4 May 2010
Resident involvement 24
29 April 2010
Resident involvement 23
29 April 2010
Resident involvement 22
29 April 2010
Performance management 3
29 April 2010
Incentives for VfM
29 April 2010
Incentives for tenants 2
29 April 2010
Diversity 4
29 April 2010
Diversity 3
29 April 2010
Tenant involvement - assessing landlords' progress
20 April 2010
Tackling anti-social behaviour - tools and powers - toolkit for social landlords
20 April 2010
New deal on energy efficiency to help social housing tenants 02-03-10
29 March 2010
Landlords get to grips with tenant involvement 24-03-10
29 March 2010
Promoting sustainable economic well-being: Spreading good practice
17 March 2010
Spending efficiency savings
8 March 2010
Resident involvement 21
8 March 2010
Resident involvement 20
8 March 2010
Resident involvement 19
8 March 2010
Impact assessment
8 March 2010
Diversity 2
8 March 2010
Transforming estates
1 March 2010
Running a regeneration programme: The experiences of resident representatives on the boards of New Deal for Communities Partnerships
1 March 2010
Resident involvement 18
23 February 2010
Customer focus 7
23 February 2010
Minister asks young to 'Tell us what you want' 04-02-10
17 February 2010
National worklessness learning forum 04-02-10
17 February 2010
Promoting cohesion through schools 08-01-10
29 January 2010
More help for traditional working class communities 21-01-10
29 January 2010
The TSA's proposed tenant involvement and empowerment standard
26 January 2010
The TSA's proposed anti-social behaviour standard
25 January 2010
Resident involvement 17
11 January 2010
Resident involvement 16
11 January 2010
Incentives for involvement
11 January 2010
Briefing - Tackling social exclusion and inequality in housing
4 January 2010
Resident involvement 15
30 November 2009
Resident involvement 14
30 November 2009
Resident involvement 13
30 November 2009
Performance management 2
30 November 2009
Customer focus 6
30 November 2009
Positive engagement of older people Open Day 12-11-09
24 November 2009
What does excellence look like? Resident involvement
9 November 2009
Mentoring 1
20 October 2009
Incentive scheme
20 October 2009
What does excellence look like? Diversity
25 September 2009
Service improvement 2
22 September 2009
Briefing - Community cohesion
2 September 2009
Reward and recognition 2
25 August 2009
Resident involvement 12
25 August 2009
Short notice inspections
24 July 2009
Excellent service - Berneslai Homes
24 July 2009
Staff development
5 June 2009
Resident involvement 11
5 May 2009
Resident involvement 10
5 May 2009
Quality assurance
5 May 2009
Procurement 2
5 May 2009
Resident involvement 9
14 April 2009
Diversity 1
14 April 2009
Diversity
14 April 2009
Funding new ideas
11 March 2009
Performance management 1
11 March 2009
Excellent service Northwards Housing
11 March 2009
Excellent service Gateshead Housing
11 March 2009
Resident involvement 8
11 February 2009
Service improvement 1
19 January 2009
Resident involvement 7
19 January 2009
Resident involvement 6
19 January 2009
Resident involvement 5
19 January 2009
Resident involvement 4
15 December 2008
Excellent service Sandwell Homes
15 December 2008
Community resource centre
11 November 2008
Tenant involvement
15 October 2008
Resident involvement 3
15 October 2008
Community engagement and community cohesion
18 July 2008
Service improvement
24 June 2008
Performance management
24 June 2008
Reaching Out - working with ethnic communities in housing
5 June 2008
Toolkit for sustainable communities training
4 March 2008
Satisfaction surveys
7 February 2008
New think family approach to help vulnerable parents and children 14-01-08
14 January 2008
Local involvement in the creation of communities
3 December 2007
Community ownership gains new momentum
3 December 2007
Training in partnership
13 November 2007
Stronger voice for young advisor scheme
18 October 2007
Promoting services
9 July 2007
BME Communities
9 July 2007
Guide to help residents have a bigger say 08-11-06
19 June 2007
Migrants, integration and local neighbourhoods 29-05-07
15 June 2007
BME team
6 June 2007
Working with schools
6 June 2007
Community development funding
13 April 2007
Protecting adults and children
12 March 2007
Funding for Community Development
13 February 2007
Scrutiny and empowerment
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Tenant scrutiny - your questions answered
4 April 2011
Performance management 4
2 July 2010
Tenant empowerment 1
8 June 2010
The ideal empowering authority - an illustrated framework
18 May 2010
Listening to communities - statutory guidance on the duty to respond to petitions
20 April 2010
Resident-led approach in performance and empowerment 09-03-10
29 March 2010
Resident-led self-regulation: Enhancing in-house scrutiny and performance
17 March 2010
Listening to communities: Consultation on draft statutory guidance on the duty to respond to petitions
1 March 2010
Self help group
23 February 2010
The TSA's proposed tenant involvement and empowerment standard
26 January 2010
An analytical framework for community empowerment evaluations
24 December 2009
Encouraging tenant involvement
25 August 2009
Steering groups
24 July 2009
Tenant empowerment
11 March 2009
Guidance on meaningful interaction - how encouraging positive relationships between people can help build community cohesion
8 January 2009
Training
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Working together to tackle youth unemployment
27 October 2010
Website for residents 1
2 July 2010
Training for residents 4
8 June 2010
Website for residents
29 April 2010
Training for residents 3
23 February 2010
Training for eleven plus
20 October 2009
Training for residents 2
14 April 2009
Funding for training
11 March 2009
Training for residents 1
11 March 2009
Training and job opportunities 3
11 March 2009
Respect training
11 February 2009
Training and job opportunities 2
15 December 2008
Training partnership 1
15 October 2008
Training for residents
15 October 2008
Training and job opportunities 1
12 March 2007
Training and Job Opportunities
13 February 2007
Young people
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Working together to tackle youth unemployment
27 October 2010
Engagement with young people 21
18 August 2010
Young people engagement 20
2 July 2010
Young people engagement 19
2 July 2010
Engagement with young people 20
2 July 2010
Engagement with young people 19
2 July 2010
Young people engagement 18
8 June 2010
Engagement with young people 18
8 June 2010
Young people engagement 17
29 April 2010
Engagement with young people 17
29 April 2010
Young people engagement 16
8 March 2010
Engagement with young people 16
8 March 2010
Action to unlock young people's talent 22-01-10
29 January 2010
Young people engagement 15
30 November 2009
Funding for young people services
30 November 2009
Engagement with young people 15
30 November 2009
Young people engagement 14
20 October 2009
Engagement with young people 14
20 October 2009
Moving forward on anti-social behaviour: new developments in policy and working together with young people
7 October 2009
Hard to reach groups 4
22 September 2009
Young people engagement 13
5 May 2009
Young people engagement 12
5 May 2009
Engagement with young people 13
5 May 2009
Engagement with young people 12
5 May 2009
Bigger role for communities in inspiring young people 08-04-09
30 April 2009
Young people engagement 11
11 March 2009
Engagement with young people 11
11 March 2009
Young people engagement 10
15 December 2008
Young people engagement 9
15 December 2008
Engagement with young people 10
15 December 2008
Engagement with young people 9
15 December 2008
Young people engagement 8
8 December 2008
Young people engagement 7
8 December 2008
Young people engagement 6
8 December 2008
Young people engagement 5
8 December 2008
Young people engagement 4
8 December 2008
Young people engagement 3
8 December 2008
Young people engagement 2
8 December 2008
Young people engagement 1
8 December 2008
Engagement with young people 8
8 December 2008
Engagement with young people 7
8 December 2008
Engagement with young people 6
8 December 2008
Engagement with young people 5
8 December 2008
Engagement with young people 4
8 December 2008
Engagement with young people 3
8 December 2008
Engagement with young people 2
8 December 2008
Engagement with young people 1
8 December 2008
Young people facilities
21 July 2008
Any ideas to support excluded young people
31 March 2008
How to engage young people in the community 28-02-07
20 June 2007
Youth Work
13 February 2007
Junior Impact Teams
13 February 2007