NeighbourhoodNet is the must join network for anyone working in neighbourhood, tenancy and estate management.
Tenancy management
This section covers practical information about tenancy management together with information about sustaining and supporting tenants within their tenancies. Briefings, case studies and legal updates will support you in this area of your work.
- Adaptations
- Empty property management
- Financial inclusion
- Profiling
- Rewards schemes
- Sustaining tenancies
- Tenancy audits
- Tenancy management
- Vulnerable and older people
-
Adaptations
-
No documents currently available
Empty property management
-
Customer focus 12
18 August 2010
Crackdown on empty homes and anti-social behaviour 08-02-10
17 February 2010
Managing empty properties in the social sector
13 July 2009
Funding for empty properties
6 June 2007
Tackling empty properties
6 June 2007
Empty property team
6 June 2007
Empty properties
6 June 2007
Tackling empty properties 1
6 June 2007
Financial inclusion
-
A minimum income standard for the UK in 2011
6 July 2011
Low-income neighbourhoods in Britain
21 June 2011
Fuel poverty 3
25 August 2009
Financial inclusion 9
25 August 2009
Rural money matters: ways to promote financial inclusion in rural areas
11 August 2009
Financial inclusion 8
5 June 2009
Fuel poverty 1
5 May 2009
Debt management
5 May 2009
Keeping the wolf from the door - a financial inclusion masterclass June-July 2009
30 April 2009
Energy switching toolkit - helping tenants reduce their gas and electricity bills
16 February 2009
Incentives to use credit union
11 February 2009
Financial inclusion 7
11 February 2009
Credit union 1
11 February 2009
Credit union
11 February 2009
Maximising income
19 January 2009
Financial inclusion 6
19 January 2009
Thousands helped by debt advice services 29-12-08
5 January 2009
Financial inclusion 5
15 December 2008
Targeted financial advice
11 November 2008
Financial inclusion 4
11 November 2008
Financial inclusion 3
15 October 2008
Debt support for residents
15 October 2008
Financial inclusion and wellbeing
26 August 2008
Financial inclusion 2
23 July 2008
Financial inclusion toolkit
4 July 2008
Money advice 1
24 June 2008
Money advice
24 June 2008
Financial inclusion 1
24 June 2008
Financial inclusion
24 June 2008
Money matters - a financial inclusion action plan
19 June 2008
Financial inclusion
2 May 2008
Financial capability: a guide for frontline staff
26 February 2008
Financial inclusion - a new challenge for social housing
14 February 2008
Rent deposits (provision of)
20 September 2007
Fuel poverty
20 September 2007
Financial advice services must help worst off 18-04-07
20 June 2007
Financial advice for the less well off
17 November 2006
Profiling
-
Public attitudes to housing in England: report based on the results from the British Social Attitudes survey
4 August 2011
What inspectors say about diversity
30 July 2010
Profiling 7
2 July 2010
Profiling 6
29 April 2010
Customer profiling 7
29 April 2010
Using and sharing resident profile data - Question summary
14 April 2010
How to use tenancy profiling - Community Gateway
26 March 2010
Customer profiling - use of
8 March 2010
Customer profiling 6
8 March 2010
Profiling 5
23 February 2010
Customer profiling 5
23 February 2010
Customer profiling 4
11 January 2010
Profiling 4
22 September 2009
Profiling 3
22 September 2009
Customer profiling 3
24 July 2009
Profiling 2
5 June 2009
Customer profiling 2
5 June 2009
Profiling 1
5 May 2009
Customer profiling 1
5 May 2009
Customer profiling
14 April 2009
Tenant profiling 2
11 March 2009
Tenant profiling 1
11 March 2009
Tenant profiling
21 July 2008
Money advice 1
24 June 2008
Customer care
20 September 2007
Rewards schemes
-
Tenant cashback scheme – impact assessment
4 August 2011
Rewards and incentives: ‘managing the relationship between tenants and landlords'
11 February 2010
Tenant reward
15 December 2008
Reward and recognition 1
15 December 2008
Incentives for tenants
11 November 2008
How to set up a Reward Scheme for young people
26 October 2007
An evaluation of two initiatives to reward young people
26 October 2007
Incentives for new tenancy workshops
6 August 2007
Equity stakes to incentivise tenants 16-03-07
20 June 2007
When did you last say thank you and how?
4 May 2007
Rewards, respect and sustainable communities
16 January 2007
The role of individual incentives in strategies promoting civil renewal
11 December 2006
Rewards Survey Report
28 June 2006
Building and rewarding loyalty
28 February 2006
Sustaining tenancies
-
Tenant Cashback: a DIY repairs scheme for tenants
28 July 2011
Climate change
8 June 2010
Tenancy sustainment 7
25 May 2010
Sustaining tenancies 5
25 May 2010
More than £165m to support home adaptations for disabled people 31-03-10
4 May 2010
Energy switch schemes
23 February 2010
Credit union 2
11 January 2010
Tackling worklessness and the social impacts of the recession
24 December 2009
Tenancy sustainment 6
30 November 2009
Understanding and tackling worklessness: lessons and policy implications
23 October 2009
Tenant incentive scheme
25 August 2009
Sustaining tenancies 4
25 August 2009
HCA announces £84m for greener homes and cheaper energy bills 28-07-09
5 August 2009
Early warning signs
24 July 2009
Call on councils to help more young people into work 28-04-09
15 June 2009
Tenancy sustainment 5
5 June 2009
Summary report: Understanding Muslim Ethnic communities
15 May 2009
Tenancy sustainment 4
11 March 2009
Tenancy sustainment 3
11 March 2009
Gypsies and Travellers 2
19 January 2009
The harder test - the Audit Commission's fresh approach to benefits inspection
13 January 2009
Wakefield Homebuilder - tackling worklessness
12 August 2008
Sustaining tenancies 2
21 July 2008
Money advice 1
24 June 2008
Sustaining tenancies 1
24 June 2008
Financial capability: a guide for frontline staff
26 February 2008
Tenancy sustainment
7 February 2008
Preventing tenancy breakdown, promoting tenancy sustainment
18 October 2007
Tenancy audits
-
Tenancy checks – the end of the road for unauthorised occupancy
22 June 2011
Tenancy Audit - Bristol CC
26 March 2010
Tenancy management
-
Southwark Circle - a community-developed social enterprise
19 January 2011
The implications of the Manchester City Council v Pinnock Supreme Court ruling for housing practitioners
19 November 2010
What inspectors say about tenancy and estate management
29 July 2010
Tenant communication 14
2 July 2010
Tenant communication 13
2 July 2010
Tenant communication 12
29 April 2010
Tenant communication 11
29 April 2010
Tenant communication 10
29 April 2010
Tenant communication 9
29 April 2010
Tenant communication 8
29 April 2010
Customer care 13
29 April 2010
Re-let toolkit
15 April 2010
Tenant communication 7
8 March 2010
Tenant communication 6
8 March 2010
Tenant communication 5
23 February 2010
Customer care 7
11 January 2010
Measuring and reporting value for money gains
23 October 2009
Briefing - HQN annual conference
15 September 2009
Customer care 6
25 August 2009
What does excellence look like? Tenancy and estate management and ASB
21 August 2009
Customer complaints 1
5 May 2009
Customer complaints
11 February 2009
Good practice guide
19 January 2009
Customer care 5
15 December 2008
Customer care 4
15 October 2008
Outreach surgeries
24 June 2008
Customer care 3
30 May 2008
Can recognition save you money?
2 April 2008
Customer care 1
20 September 2007
Housing with support and the efficiency agenda - toolkit
3 September 2007
Tenancy support - about turn scheme
6 August 2007
Tenant support fund
9 July 2007
Customer care
9 July 2007
Community initiative advisors
9 July 2007
Offenders to play a part in sustainable communities through 'community payback'
19 June 2007
Support for home movers
6 June 2007
Housing support framework
6 June 2007
Furniture recycling
6 June 2007
Furniture Packs
13 February 2007
Vulnerable and older people
-
The NHF says that cuts could force vulnerable people to fend for themselves
24 August 2010
Vulnerable tenants 8
2 July 2010
Older people 4
2 July 2010
Review on poverty and life chances 05-06-10
18 June 2010
New guide shows how to reduce fuel poverty at local level 10-06-10
18 June 2010
Vulnerable tenants 7
8 June 2010
Vulnerable tenants 6
29 April 2010
Vulnerable tenants 5
23 February 2010
Vulnerable tenants 4
11 January 2010
Older people 3
30 November 2009
Older people 2
12 November 2009
Homelessness 3
12 November 2009
Social exclusion
20 October 2009
Vulnerable tenants 3
22 September 2009
Vulnerable tenants 2
24 July 2009
Homelessness 1
24 July 2009
Homelessness
24 July 2009
Vulnerable tenants 1
5 May 2009
Vulnerability strategy
11 March 2009
Communications handbook
11 March 2009
Vulnerable tenants
19 January 2009
Tenants at risk
19 January 2009
More handy help at home for older people 23-12-08
5 January 2009
Older people support 1
11 November 2008
Gypsies and Travellers 1
11 November 2008
Don't stop me now: Preparing for an ageing population
7 August 2008
Vulnerable housing applicants
21 July 2008
Lifetime Homes, Lifetime Neighbourhoods: A national strategy for housing in an ageing society
14 July 2008
Towards an ageing society
13 June 2008
Supporting residents into employment
9 May 2008
Older people and alcohol
23 April 2008
Investing for lifetimes - strategy for housing in an ageing society
18 April 2008
Zero tolerance approach to commercial vandalism
31 March 2008
Communicating important information to new local residents
12 February 2008
How satisfied are your customers with efforts to develop successful neighbourhoods and cohesive communities?
8 January 2008
Vulnerable groups
9 July 2007